Tools for a Usable Web
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Usability Evaluation of User Interfaces: Table of Contents 


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HCI  Testing 
HypertextNode:www.cse.ogi.edu/Interactive/usability/table-of-contents.html
Usability Evaluation of User Interfaces: Table of Contents NoMetaDescriptionUsability Evaluation of User Interfaces: Table of Contents 1. The role of testing in the design method 4. Protocol analysis techniques

 

Schlotz and Laskowski 


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WebHCI  Testing 
Article:www.research.att.com/conf/hfweb/proceedings/scholtz/index.html
Approach We are currently developing software tools and techniques for evaluating the usability of web sites. The second set of tools and techniques we call Web Usability tools; tools developed for use by usability professionals. Usability Awareness Tools In carrying out case studies, we try to identify tools that could be developed to help in the design or testing of web sites.

 

untitled 


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HCI  Testing 
Article:www.userdesign.com/docs/uem_compare.html
Think Aloud User Testing Performance Testing Form of user testing where one user's interaction with a product is videotaped and analyzed to improve the product. Constructive Interaction   Form of user testing where two users interaction with a product is videotaped and analyzed to improve the product. Expert Walkthrough EW HCI experts use task scenarios to guide their analysis of the interface.

 

resources 


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HCI  Testing 
Software:www.ergolabs.com/resources.htm
It's a Web browser designed specifically for usability professionals who are testing websites. Navigation clicks on ergoBrowser buttons are also recorded with the name of the button clicked. When browsing a frames-based page, ergoBrowser will record multiple URLs for what loads (from the test participant's perspective) as a single page.

 

Bibliography of remote evaluation 


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WebHCI  Testing 
Collection:miso.cs.vt.edu/~usab/remote/bibliography.html
Castillo, J.C., Hartson, H.R., and Hix. Remote Usability Evaluation: Can Users Report Their Own Critical Incidents? Hartson, H.R., and Castillo, J.C. (1998). Remote evaluation for post-deployment usability improvement.

 

AJET 11(2): Conyer (1995) - user and usability testing - how? 


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HCI  Testing 
Article:cleo.murdoch.edu.au/gen/aset/ajet/ajet11/su95p38.html
Usability evaluation is the analysis of the design of a product or system in order to evaluate the match between users and a product or system within a particular context. Six usability evaluation methods and six data collection techniques are discussed, including advantages and limitations of each. The other methods are designed to support human factors engineers with evaluating the usability of a product and will be referred to as usability testing.

 

Usability Testing: An Overview 


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www.dcs.napier.ac.uk/hci/hci_module/lecture9.htm
Previously, the traditional life-cycle model of software development assumed very little interaction between design team and eventual users. HCI is a broad discipline, embracing all aspects of computing which contribute to effective, efficient and enjoyable computer use, including ergonomics of the workplace, the design of peripherals, sociological aspects of computer use, task analysis, user modelling, human performance evaluation, interface design, software usability evaluation, formal ...

 

Bit Debris Solutions - Usability Activity Log 


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HCI  Testing 
Software:www.bitdebris.com/products/ulablog.asp
  In fact, Usability Activity Log has been usability tested first time user can sit down in front of our product and begin using it effortlessly with minimal instruction. The simplistic approach Usability Activity Log uses makes it a necessary tool for  any corporate usability lab. Usability Activity Log operates in a networked environment allowing you to share activity log information with multiple workstations (a separate license is required for each workstation).

 

ET&S [2(2)] - Sung Heum Lee - Usability Testing for Interactive Multimedia Software 


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HCI  Testing 
Article:ifets.ieee.org/periodical/vol_2_99/sung_heum_lee.html
For developing effective interactive multimedia software, dimensions of usability testing were classified into the general categories of: learnability; performance effectiveness; flexibility; error tolerance and system integrity; and user satisfaction. In the process of usability testing, evaluation experts consider the nature of users and tasks, tradeoffs supported by the iterative design paradigm, and real world constraints to effectively evaluate and improve interactive multimedia ...

 

Classified 


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10  HCI  Testing 
Software:www.infodesign.com.au/classified/default.html
Classified is a program designed to evaluate navigational structures for web sites, documents, program menus, catalogues and other information spaces. Using Classified Using Classified is simple. You use a text editor or word processor to create a text file containing your classification scheme.

 

Software and Other Tools Supporting Usage-Centered Design 


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11  HCI  Testing 
Software:www.foruse.com/Tools.htm
Here's where you'll find tools, including Forms and Software, to support usage-centered design.EuCase99 It's not a real CASE tool, just a PowerPoint file we use in our training programs to demonstrate usage-centered design modeling. Whatever it is, it supports user role models, essential use cases, use case maps, and interface content models. A simple paper form for creating user role models.

 

Knowledge Base - Observation methods and tips for usability testing 


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12  HCI,WebHCI  Testing,IA 
Article:www.interactionarchitect.com/knowledge/article19991212shd.htm
"Unobtrusive observation" means you observe what test users do and refrain from interacting with them. "Obtrusive observation" means you interact with test users, e.g. by asking questions. The second method is "obtrusive observation", which means you are allowed to explain design decisions, ask questions, or engage the test user in a discussion.

 

Introduction To the USE Questionnaire 


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13  HCI  Testing 
Database:www.mindspring.com/~alund/USE/IntroductionToUse.html
  For many applications, Usability appears to consist of Usefulness and Ease of Use, which influence one another.   Users appear to have a good sense of what is usable and what is not, and can apply their internal metrics across domains. Factor analyses following each study suggested that users were evaluating the products primarily using three dimensions, Usefulness, Satisfaction, and Ease of Use.

 

HT Consulting: How (much) to Intervene in a Usability Testing Session 


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14  HCI  Testing 
Article:www.htamler.com/papers/intervene/
Last summer in UTEST (a popular listserve for usability professionals), a Stanford University researcher unequivocally weighed in against any intervention by the tester in a usability test session. In contrast, in a later section on "thinking aloud" studies, Nielsen advocates prompting the user as needed, with questions such as "What are you thinking about? base their interpretation on those observations, they will report their own experience of the users' behavior, not the ...

 

User testing (Online web usability resources) 


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15  HCI  Testing 
Collection:usability.deyalexander.com/resources/testing.html
Cheap usability tests: Jakob Nielsen on conducting cheap and informal usability tests Comparative usability evaluation: two extensive case studies on user testing conducted by Rolf Molich of Dialog Design Conducting and using usability tests: an overview article from usability.gov Cost of user testing a web site: Jakob Nielsen on the time and cost involved in doing user testing Getting started with usability testing: a quickstart article from evolt.org Going forward: usability testing the web...

 

RemUSINE (Remote User Interface Evaluator) 


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16  HCI  Testing 
Software:giove.cnuce.cnr.it/~fabio/remusine.html
to support the evaluation of many users without requiring a heavy involvement of designers; to support the evaluation gathering information on the users’ behaviour at their work place without using expensive equipment; to apply powerful and flexible task models in the evaluation of logs of user events, thus linking model-based and empirical evaluations. Current automatic tools, such as ErgoLight, that support usability evaluation by task models, use simple notations to specify such ...

 

DialogDesign - Comparative Usability Evaluation - CUE 


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17  HCI  Testing 
HomePage:www.dialogdesign.dk/cue.html
DialogDesign - Comparative Usability Evaluation - CUE Comparative Usability Evaluation - CUECUE-1 ReportsCUE-1 is a comparative usability test of a Windows calendar program (Task Timer for Windows, version 2) carried out by four professional teams. The results were published at UPA98 in Washington DC in June 1998.Download the UPA98 Paper "Comparative Evaluation of Usability Tests" (12 pages) Word 97-format (105 kB)Download the CUE-1 rules and all four usability test reports and addendums in ...

 

Choice criteria 


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18  HCI  Testing 
Collection:atwww.hhi.de/USINACTS/tutorial/choice.html
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General Concepts of Usability Testing 


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19  HCI  Testing 
Article:jthom.best.vwh.net/usability/general.htm
Usability testing is carrying out experiments to find out specific information about a design. Usually you observe individual users performing specific tasks with the product. This user profile of your product's users is important in developing your test design and choosing your sample subjects.

 

Medthods for Successful Thinking Out Loud Procedure 


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20  HCI  Testing 
Article:www.stcsig.org/usability/topics/articles/tt-think_outloud_proc.html
Don’t joke, indulge in sarcasm, flirt, or betray your own nervousness Maintain a professional, neutral persona Keep yourself "small" in relationship to the participant. Don’t betray your own views or opinions of either the participant’s level of skill Don’t let the participant become aware of any bias you may have about the product. Don’t expect the user to tell you how to fix problems Don’t expect the user to answer other design questions Always keep ...

 

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